Resources

Practical Technology Guidance for Organizations, Leaders, and Communities

Field guides, briefings, and reference material drawn from our engagements. A curated knowledge library — not a high-volume news blog.

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Field Guide

Is This a Scam? 10 Warning Signs Before You Click, Pay, or Respond

Ten signals that a message, call, or website is fraudulent — and the pause-and-verify habit that protects you when the signals are subtle.

Digital safety and independence7 min read

Field Guide

How to Help an Older Parent With Technology Without Taking Away Their Independence

Practical help that leaves a parent more capable, not more dependent — how to set up devices, share access appropriately, and prevent scams without taking control.

Digital safety and independence6 min read

Field Guide

AI Voice Scams: How Families Can Verify an Emergency Without Panicking

Synthetic voice has made emergency impersonation cheap and convincing. A simple family verification routine defeats it in under a minute.

Digital safety and independence5 min read

Field Guide

What to Do If You Think You Gave Information or Money to a Scammer

A calm, ordered response for the first hour, the first day, and the first week — who to contact, what to secure, and where to report.

Digital safety and independence6 min read

Field Guide

Backup vs. Disaster Recovery: Why Your Organization Needs Both

Why having copies of your data is not the same as having a tested plan to restore systems and resume operations.

Security and privacy4 min read

Field Guide

Planning the Device Lifecycle: When to Repair, Refresh, and Replace

How to make consistent device decisions based on supportability, security, performance, cost, and operational impact.

Programs and delivery4 min read

Briefing

Technology Roadmapping for Growing Organizations

How to turn organizational goals, risks, systems, priorities, and timelines into a practical technology plan that can evolve over time.

Nonprofit technology3 min read

Field Guide

Cybersecurity Foundations for Small Organizations

The essential controls every organization should establish first, including identity protection, patching, backups, device security, user awareness, and incident planning.

Security and privacy3 min read

Briefing

Choosing a Website Platform for Your Organization

A practical framework for comparing hosted builders, content-management systems, custom development, ownership, cost, accessibility, and long-term maintainability.

Nonprofit technology4 min read

Field Guide

Microsoft 365 for Nonprofits: Beyond the License

How nonprofit organizations can turn donated or discounted licensing into a secure, well-managed collaboration environment.

Microsoft 3653 min read

Thoughtful Insights

A few thoughtful updates each year.

Practical technology guidance, new resources, important security insights, and future workshop announcements. No spam. No filler.

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We also run four community programs across Colorado, at no cost to take part — technology help for older adults, technology learning for ages 13–24, records help for veterans, and drop-in help at shelters and day centers. See the programs.